Maintenance Request

This page is for GENERAL repair and maintenance requests.
All requests must be put in writing and we will attend to it as soon as possible. On the form below, fill in as much detail as you can about the repair or maintenance you are requesting.

For all URGENT repairs ring our office immediately on 9771 6115.

If our office is closed, follow the instructions below or refer to your tenant handbook and lease agreement for details on AFTER HOUR URGENT REPAIR PROCEDURES.

WHAT IS AN URGENT REPAIR?
An urgent repair is any work needed to fix the following:
- A burst water service
- A blocked or broken toilet system
- A serious roof leak
- A gas leak
- A dangerous electrical fault
- Flooding or serious flood damage
- Serious storm or fire damage
- A failure or breakdown of the gas, electricity or water supply
- A failure or breakdown of any essential service on the property for hot water, water, cooking, heating, cooling or laundry
- An appliance, fitting or fixture that uses water or is used to supply water that is broken or not working properly and causes a substantial amount of water to be wasted
- Any fault or damage that makes the rented premises unsafe or insecure

 

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Phone 000 if there is risk to your life.

Your Details

Maintenance Details

 

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